Skip to content
Arterns Technologies

Maintenance & Support

Keep your product secure, fast and moving forward

Software that isn't maintained decays: dependencies go stale, security holes open and small bugs pile up. Our retainers give you a dedicated team for updates, monitoring and steady improvements, with clear response times and a monthly report.

What our Maintenance & Support service includes

Updates and security

Dependency upgrades, security patches and backups on a regular schedule.

Monitoring

Uptime, error tracking and performance alerts, so we often spot issues before your users do.

Continuous improvement

A monthly block of hours for new features, fixes and optimisation.

DevOps

CI/CD pipelines, staging environments and cloud cost reviews.

Tools and technologies

  • GitHub Actions
  • Sentry
  • Vercel
  • AWS
  • Docker
  • Better Stack

Maintenance & Support questions

Can you take over a project another agency built?

Yes. We start with a paid code and infrastructure audit, then give you an honest report and a stabilisation plan.

What are your response times?

Critical issues are acknowledged within business hours the same day; response windows are written into each retainer.

Related services

Planning a project? Let's talk Maintenance & Support.

In a free 30-minute call we'll give you an honest take on scope, timeline and budget, even if we're not the right fit.